Windows 7
2. Which version of PDR, See Part A below
12.0.2109.0
3. Which SR number (available in the "About" box of PDR and is NOT the CD-Key!)
VDE130822-02
4. What kind of video source material used (codec / container), extension? We often ask for a 5 to 10 second sample , please provide one as an attachment. Select "Post Reply > Attachments"
AVCHD 1920x1080P 60FPS MTS
5. A detailed step by step description of the problem. See Part D below.
Simple video with one slideshow, two titles, and one video clip.
6. What anti-virus solution is installed on your PC?
Microsoft Security Essentials
7. What codec packs installed if any?
None that I have installed.
8. What other video editing programs are installed - just in case there is a software conflict?
None
9. What burning software is installed on your PC?
IMGBurn
10. What type of blank disk was used, if you have a burning create issue (give the error code if any)?
N/A
11. What background processes / programs are running (especially important for problems with the burning) on your system? Ctrl+Alt+Delete will bring up Task manager and it'll list all applications running.
Firefox
My specs are in the DXDiag. I did try enabling shadow files and it seemed to help on one of the clips but not another. My system should be powerful enough going off of the specs other users have. Lowering the preview quality has no effect. I also turned off anything I could find related to hardware acceleration in both PD and AMD Cataylst. Been trying to fix this for hours now and the only posts I find either have an answer I already tried and it doesn't work or haven't gotten a response. Any help would be appreciated, thank you.
Edit: Camera is a Panasonic HC-V700K. Files are stored on a 2TB external hard drive, program is installed on internal D drive. C drive is a 64GB SSD. I also tried having all files related to this project on the D drive and it makes no difference.
Filename | Capture2.JPG |
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Description | ||
Filesize |
306 Kbytes
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Downloaded: | 63 time(s) |
Filename | DxDiag.txt |
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Description | ||
Filesize |
46 Kbytes
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Downloaded: | 319 time(s) |
Filename | Capture.JPG |
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Description | ||
Filesize |
35 Kbytes
|
|
Downloaded: | 60 time(s) |
This message was edited 1 time. Last update was at Oct 19. 2013 00:32