Data CD-R hangs at "writing session information"

jerrys

Senior Contributor Location: New Britain, CT, USA (between New York and Boston) Joined: Feb 10, 2010 21:36 Messages: 1038 Offline

Solved by

Oct 13, 2012 20:04

The title says it all: I'm trying to copy eight file, a total of 664 MB, to a CD-R. Power2Go 8 is hanging at the "Writing session information" stage. It says it has one second to go, but all it seems to be doing is keeping the drive spinning.

This happened to me once before, and I have to shut my system down to get the drive back.

The drive is an HP DVD Write 1270t CH23, running at 48x.

I have buffer under-run protection turned on.

Any suggestions?

This message was edited 1 time. Last update was at Oct 13. 2012 20:07

Jerry Schwartz

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Oct 14, 2012 08:39

Hi,
please check the welcome thread:
http://forum.cyberlink.com/forum/posts/list/17720.page#90314

and help to post as many info as possible.

Please ensure your media's capacity matches the content

Br
Michael Technical Support

Werde Facebook Fan

jerrys

Senior Contributor Location: New Britain, CT, USA (between New York and Boston) Joined: Feb 10, 2010 21:36 Messages: 1038 Offline

Oct 15, 2012 21:57

Thanks for getting back to me, Michael. I didn't post a lot of information because I just wanted to know if this was a common problem with Power2Go 8.

I checked around on the HP web site (and others), and it seems this is a problem with this particular model of DVD writer.

Given that, I don't think there's much point in pursuing this issue here. If I get tired of making coasters, I'll buy a new drive.

Thanks again. Jerry Schwartz