PD9: RichVideo error message and crash

PatPatPat

Newbie Location: London Joined: Jul 18, 2012 10:56 Messages: 11 Offline

Solved by

Sep 19, 2012 12:16

Hello

I am constantly getting a RichVideo error message that stops PD burning projects to folder and disc. The error message pops up sometimes before PD starts, when PD has started but no project is loaded and especially when a project is loaded. my system details are as follows:

XP Pro 32 bit
Powerdirector 9.0.0.3305
SR VDE 110624-04
No Antivirus
No other editing programs
No other background programs running.

and I attach my DxDiag.

I have also recently started getting the 'Error code: e8007000E - Not enough storage space to complete operation message.

Any advice would be much appreciated.

Thanks in anticipation

Filename	Pat DxDiag.txt	Download
Description
Filesize	40 Kbytes
Downloaded:	737 time(s)

Hello

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Sep 19, 2012 22:53

Quote: Hello

I am constantly getting a RichVideo error message that stops PD burning projects to folder and disc. The error message pops up sometimes before PD starts, when PD has started but no project is loaded and especially when a project is loaded. my system details are as follows:

XP Pro 32 bit
Powerdirector 9.0.0.3305
SR VDE 110624-04
No Antivirus
No other editing programs
No other background programs running.

and I attach my DxDiag.

I have also recently started getting the 'Error code: e8007000E - Not enough storage space to complete operation message.

Any advice would be much appreciated.

Thanks in anticipation

You do not have enough Virtual memory.

Memory: 3242MB RAM
Page File: 761MB used, 4317MB available

Your Page File should be 1.5 times the size of your installed RAM.

Your page file should have a maximum size 6144 MB.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

PatPatPat

Newbie Location: London Joined: Jul 18, 2012 10:56 Messages: 11 Offline

Sep 20, 2012 02:09

Thanks

I will try this and let you know how it goes Hello

PatPatPat

Newbie Location: London Joined: Jul 18, 2012 10:56 Messages: 11 Offline

Sep 21, 2012 12:23

This has made no difference I am afraid
Hello

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Sep 21, 2012 15:16

Quote: This has made no difference I am afraid

Sorry that did not help.

Are you getting a message that Richvideo has an error?

What version of powerdirector are you using?

If you are using PD 8 or earlier you may have to find RichVideo.exe and rename the extension so that it does not run.
Richvideo is not necessary unless you are using the scene detection.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

PatPatPat

Newbie Location: London Joined: Jul 18, 2012 10:56 Messages: 11 Offline

Sep 28, 2012 08:45

I am on Powerdirector 9 and since I renamed Richvideo I have not had that fault again.

Thanks Hello