There is a disc with an unsupported format in drive G:

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Zaite

Newbie Joined: Jul 18, 2010 10:03 Messages: 14 Offline

Solved by

May 05, 2012 13:46

I've just rented two Blu Ray movies and they are both saying:

"There is a disc with an unsupported format in drive G:"

I can't play either of them in my PowerDVD 11. I have failed to be able to play almost any Blu-Ray since I purchsed this software, it's been a total waste of money.

I'm running the latest version of PowerDVD 11 2608 and I've just updated the firmware on my Liteon drive to the latest.
Video drivers are the latest version (nvidia).

Does anybody have any suggestions before I ditch this software?

Thanks

This message was edited 1 time. Last update was at May 05. 2012 13:46

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

May 06, 2012 08:56

Hi,
please check this thread:
http://forum.cyberlink.com/forum/posts/list/16915.page

I would strongly suggest to contact the technical support team about your issue

br
Michael Technical Support

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guga

Member Joined: Apr 22, 2012 16:31 Messages: 52 Offline

May 06, 2012 15:48

It is possible that the file type is not supported. Can you also check what this is?

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