I have had responses from support range from 1 day( I was shocked!) to several days.
It's a first come first serve I think, so depending on the volume of questions at any given moment it will vary. but they eventually will respond to every question, but no guarantee it will be the correct answer you want!! Just like the forum, it can be more trial and error to get to a solution. But hey...we(the forum) are so much more fun!!
Best,
Kevin
This message was edited 1 time. Last update was at Mar 02. 2012 06:01
Check out PDtoots. PowerDirector Tutorials and more! Over 5,000 Subscribers.