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Video card didn't pass or fail, but is unknown in BD Advisor
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DHarper [Avatar]
Newbie Private Message Joined: Mar 05, 2011 03:35 Messages: 2 Offline
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Why didn't my laptop video card pass or fail, but is listed as unknown in results in BD Advisor? This is listed right next to the actually name of the video card in BD Advisor.
My netbook won't play Blu-ray disks at all. It would sure be nice to have a pass or fail on the video card, instead of a 'I don't know'.

VideoProcessor: Intel(R) Graphics Media Accelerator 3150
Results show no blu-ray player or software as they were removed when I reran the test, to save the log.
 Filename
DEBUG_CLDetect_MINI-PC_2011_03_10_01_18_33.html
[Disk]
 Description
 Filesize
17 Kbytes
 Downloaded:
988 time(s)
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CyberLink-Michael [Avatar]
Senior Contributor Private Message Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi,

The recent BD Advisor was released before your card was known - so it can not be recognized.

We are working to release a new Version of the BD-Advisor - but I can not say when it will be ready.

Please check again with Software installed and drive connected.


Br
Michael Technical Support

Werde Facebook Fan
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insx [Avatar]
Newbie Private Message Joined: Mar 20, 2012 10:37 Messages: 9 Offline
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I have the same problem with a Radeon 6490M card. It seems odd that the software can't work with new cards.
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DHarper [Avatar]
Newbie Private Message Joined: Mar 05, 2011 03:35 Messages: 2 Offline
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You would think that they would at least update the video card list once in a while. The last BD Advisor update was back in August.
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