Recent Topics/Forum Content Not Loading Correctly - (Status

JL_JL

Senior Contributor Private Message Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 5802 Offline

Solved by

Jan 05, 2023 19:51

It appears in most of USA the "Recent Topics" forum posts are having issues being current. It appears to toggle between two different "Recent Topics" status page items, captured in the attached pic with simple back to back refreshes. Some topics go missing, topic status not the same, it would appear like data is being posted from two servers that aren’t sync'd to the same recent topics database.

Jeff


Filename	Forum_Issue3.png	Download
Description
Filesize	136 Kbytes
Downloaded:	28 time(s)

This message was edited 3 times. Last update was at Mar 21. 2023 21:23

CyberLinkForum-Admin

Administrator Private Message Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 210 Offline

Jan 09, 2023 19:24

Hello,

This should be fixed now. Thanks for reporting.

Regards,

Admin

JL_JL

Senior Contributor Private Message Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 5802 Offline

Jan 09, 2023 20:25

Quote Hello,

This should be fixed now. Thanks for reporting.

Regards,

Admin

No, it is not correct. I've had several across USA test with different browsers, we still all see at least 2 different versions of "Recent Topics". If you just hit "Recent Topics" while on the page, about 1 in 5 refreshes will show a different set of recent topics.

Additionally, the line spacing has changed for a "Enter" key when replying to posts which results in double lines as seen in your post and many others.

Jeff

CyberLinkForum-Admin

Administrator Private Message Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 210 Offline

Jan 10, 2023 04:30

Hi Jeff,

Interesting, as it is reported to be normal in Asia and Europe.

Thanks for updating. I have passed this on to CyberLink RD.

Regards,

Admin

JL_JL

Senior Contributor Private Message Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 5802 Offline

Jan 10, 2023 19:22

Quote Hi Jeff,

Interesting, as it is reported to be normal in Asia and Europe.

Thanks for updating. I have passed this on to CyberLink RD.

Regards,

Admin

Attached the two views we are seeing at 11:48 AM Tuesday, January 10, 2023 Greenwich Mean Time (GMT) so it's still persistent.

Jeff


Filename	Forum_Issue4.png	Download
Description
Filesize	147 Kbytes
Downloaded:	20 time(s)

optodata

Senior Contributor Private Message Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8411 Offline

Jan 12, 2023 20:25

The issue is also present in South America.

For example, at the time of this writing (12-Jan-2023 11:20pm UTC), the discussion Preview playback choppy at 16x speed in Power Director (previous versions) shows 3 Answers, even the original post has 6 replies and mine is the most recent

CyberLinkForum-Admin

Administrator Private Message Location: Xindian Dist., New Taipei City, Taiwan (R.O.C.) Joined: Jun 29, 2012 04:52 Messages: 210 Offline

Jan 17, 2023 03:43

Quote

No, it is not correct. I've had several across USA test with different browsers, we still all see at least 2 different versions of "Recent Topics". If you just hit "Recent Topics" while on the page, about 1 in 5 refreshes will show a different set of recent topics.

Additionally, the line spacing has changed for a "Enter" key when replying to posts which results in double lines as seen in your post and many others.

Jeff

Hello Jeff,

CyberLink RD is still researching the recent topics issue, and suspect it is some kind of error in the function they created to transfer forum data to all servers. It is proving difficult to determine the root cause, so it will take some time to fully resolve. They are working on it though.

As for the line insertion of line breaks, this has been fixed. Thanks for reporting.

Because the recent topics loading issue is a known issue that is under investigation by CyberLink RD, we will change the subject line to clearly indicate the issue, close this thread, and post when it has been resolved.

Regards,
Admin

This message was edited 1 time. Last update was at Jan 17. 2023 03:44