Kevin,
I run a very successful and busy photography studio and have wonderful people skils.
As far as "Carl" goes, I was polite when calling him a Gentleman, I said Tex with no puns intended.
He must not have a problem with it as he did not respond to it, you did.
You say you're from TX. Too? Well maybe it's you that has a problem with people calling you TEX.
My Sister lives in Baytown Texas and I’m always calling her husband Tex. and he don't have a problem with it.
Carl, If I offended you, I am truly sorry.
Kevin,
I used PD7 till 8 came out and 7 no longer worked and CL no longer supported it, I upgraded and it worked fine, Now 9 is out and 8 don't work. I’m just saying, If it smells like a fish, there is probably something fishy around.
If you think that you have the skills to fix this problem, by all means, give it a whirl.
I am using XP pro, media center addition. Geforce6100 graphics card, 2.4Ghz dual core, 3 GB of ram.
This program was working fine on this system for 7 months.
The manner in which I put the slideshow together has not changed.
Although we do not use PD for editing our wedding video's we always use it for the slideshows as it is the most user friendly software I found for the money.
The slideshow goes together fine, produces fine, everything works like its should up until the point where I click "burn" then it errors out after 1% of authoring. error reads "Burn unsuccessful, unknown error".
I have noticed that a lot of people in this forum are having familiar if not the same issues and one should expect us to get a bit frustrated when we get no support.
I am sorry if I have offended anyone, but in all reality, you need a tough skin if you're going to be dealing with people in a situation where they have used all their resources trying to fix a problem that nobody seems to have an answer for. some people are going to get a bit mouthy, it's to be expected.
I just don't have time for the lack of support I seem to be getting with this issue.
PD keeps referring me to the knowledgebase and forums, If I was a home user, I would have time for the forums to guess at a problem. But I'M not I use this in my business.
Good luck figuring this out.
Mike