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Mobile Photo Director App - Scenery Settings
RonH
Contributor Location: Norway (from Australia) Joined: Sep 05, 2011 10:13 Messages: 364 Offline
[Post New] Jan 10, 2017 13:09
On my paid for app I am experiencing random Scenery changes when tapping the screen lighting adustment, or simply just tapping the screen For example 'Original' (which I normally use) will suddenly change to 'Film' or 'London' or even 'Ochre'. I am sure that I do not tap the screen anywhere near to these settings.

Installed App Version 5.1.0 with paid for enhancement on Nexus 5x Android.

Is this a known issue? It spoils what could be a really great app and I hope that there is a fix.

(I also have other camera apps on the phone, none of which apply random changes on screen tapping so it is definately not a mobile fault) CYa Ron (W10/i5gen8/Nvidia)
Someone famous once said: "We only have the 4th dimension of 'time' so that everything does not all happen at once"
PIX
Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline
[Post New] Jan 10, 2017 16:23
Hello Ron,

I have no direct experience of that as I only have the free iOS version... and the screen/buttons behave predictably, with no unexpected changes.

Unless another Android user offers any insight, I'd suggest contacting Technical Support.

PIX PIX YouTube channel
RonH
Contributor Location: Norway (from Australia) Joined: Sep 05, 2011 10:13 Messages: 364 Offline
[Post New] Jan 11, 2017 03:37
Quote Hello Ron,

I have no direct experience of that as I only have the free iOS version... and the screen/buttons behave predictably, with no unexpected changes.

Unless another Android user offers any insight, I'd suggest contacting Technical Support.

PIX




Thanks PIX ... will do. CYa Ron (W10/i5gen8/Nvidia)
Someone famous once said: "We only have the 4th dimension of 'time' so that everything does not all happen at once"
RonH
Contributor Location: Norway (from Australia) Joined: Sep 05, 2011 10:13 Messages: 364 Offline
[Post New] Jan 18, 2017 04:57
Contacted technical and they said:

Regarding your concern, we would like to inform you that this issue may be caused by scrolling the screen when you tapping screen.

Tested and they are correct, even a slight scroll movement causes this so I hope that there will be a solution. CYa Ron (W10/i5gen8/Nvidia)
Someone famous once said: "We only have the 4th dimension of 'time' so that everything does not all happen at once"
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