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Steve
Newbie
Joined: 05/10/2008 22:37:32
Messages: 20
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I have a new JVC HD-5 Full HD video camera. Full HD Video played with HDMI cable straight to HD TV is perfect. After Using Power Director 7 latest version Ultra and making a Full HD 1920 BluRay Disc and playing on a Sony Blu-Ray player quality is significantly reduced and very poor (comparable to standard definition) - Not Happy. Also note if the original footage is re-encoded with other software quality is comparable to the original camera.
Do I get my money back - the HD Blu-Ray area of this product is not merchantable quality?
Steve
PS.I have attached a frame from original footage and another frame produced from Power Director Ultra 7 footage. - see the obvious and dramatic difference ??? NB. I accept the moving people, but look at the stationery objects like the small silver car in the background ,fence and red mat,etc.
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BradyB
Member
Joined: 24/02/2007 04:38:00
Messages: 127
Location: Springfield, Illinois USA
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Hi Steve,
I am using a Sony HD camera to record the video, use PD7 to edit, then burn to a Blu-ray disc with a Sony Blu-ray burner. I watch the video with a Samsung Blu-ray player on a 180" HD projection TV and the video is AWESOME!
Hopefully, we can get the same result for you.
Is your JVC camera using the AVCHD format? What burner are you using?
For future reference, you may get a speedier reply by postng this type of question in the PowerDirector forum.
Brady
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Steve
Newbie
Joined: 05/10/2008 22:37:32
Messages: 20
Offline
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I am now using different software which doesn't reencode the video and the end result was perfect. My camera and bluray burner are fine - its the poor rendering of PowerDirector - its better than standard definition but no where near full HD. The facts speak for themselves - look at the above photo comparisons. With my new software the comparisons of the frames are identical - ie no loss of quality at all. Should really get my money back - PowerDirector is not a merchantable quality product as far as rendering quality fullHD on Blu-ray.
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Steve
Newbie
Joined: 05/10/2008 22:37:32
Messages: 20
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Hi everyone I'm back - HD quality is a joke with this software - render engine is very poor. Due to large number of emails I have received this is what I use for perfect results :-
I am using Ulead VideoStudio Pro X2 for editing and DVD Moviefactory 6 with HD pack for burning.
This gives perfect results. Good luck.
Regards and best wishes
Steve
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Steve
Newbie
Joined: 05/10/2008 22:37:32
Messages: 20
Offline
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Dear Cyberlink support
Due to above posts I have moved to other software.
I didnt get a refund for a non-merchantable product - not much I can do about it living in Australia.
Just to let you know heaps of people are agreeing with me and cant believe the poor render of HD on bluray.
I proven with tests and other branded software its not the camera,method,etc.
Its your rendering engine. - You will slowly lose your customers this way by ignoring them and hoping they will go away quietly.
I am very disappointed with the lack of response from support, the refund matter and all the time wasted finding and proving the problem.
Anyway thats the internet for you - if you do get a problem with a product then the company can just go quiet and ignore you until you go away.
Steve
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Milosz
Newbie
Joined: 19/12/2008 01:45:28
Messages: 6
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Hi Steve,
Have you ever encountered problems when playing your disc on your sony blue-ray player? I have burned on Sony BD-R DL (50GB) and everything is fine until my movie pass 2.5hr mark. I'm getting blank screen after that, but audio is still playing.
Have checked the same disc on my laptop blue-ray player and is fine.
What model of blueray player do use use?
Thanks
Milosz
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