sorry for not getting right back to you in the other topic, as I had a major problem with my PC ( had to reinstall my windows OS.)
So far I am led to believe it might be a codec error, however I do have a couple questions
when this happens are you trying to burn movies in DVD format ( to watch on a DVD player) or are you just trying to burn videos to watch on your computer ? ( storing them on the DVDs to watch )
2 can you still watch movie DVDs on your computer?
Not one you recorded, but pre recorded videos that you have bought
what utility do you have to watch the pre recorded DVDs?
I know my wouldn't even play the pre recorded DVDs I tried two video players ( before reinstalling windows )and I got a "pop up" box on both of them saying that I was missing a certain codec which would make science that if we are trying to burn a DVD movie file onto a DVD it would need that codec to encode it on the DVD.
keep in mind this is just a wild guess here , as I cannot work on this right away do to another situation ( that I am waiting to hear from the support team on)
OH just for the record I bought and installed a new DVD cd rw drive and so far seems to work OK (as far as recognizing the DVDs and Cd's