The program was a "freebie" given away with ComputerActive magazine a short while ago and I have the access/registration key to anable me to 'unlock' the fully functioning 1.0 version of the program, but there is nowhere for me to to this - no link or registration box, or even a nag-screen.
The only thing there is is a screen advising me that the trial period has ended and a link to CyberLink's website to [basically] upgrade the program to v2.0! Why would I want to upgrade to v2.0 program when I cannot even get v1.0 to work?!?
I had a hell of a job trying to get access to my CyberLink account via their website, despite having requested my access details on numerous occasions and twice receiving them, only to find I could not get into my account?! Grrr!!!!!!!!!!!!!!
It took a number of email attempts over a two week period to gain support from CyberLink for me to be able to access my account, which I FINALLY was able to do so this morning.
This whole thing has been a nightmare and CyberLink are really no help at all - all I want to do is be able to gain full use of my YouCam v1.0 program, which has been explained to CyberLink, but who have basically just gotten back to me to let me know that they have been able to successfully gain access to my account themselves and have (AGAIN) supplied me with my log-in details.
All I want to do is be able to gain full use of my YouCam v1.0 program!!!
CyberLink support team suck and are of no help whatsoever - can anyone PLEASE help me??
Thanks in advance. Thanking you,
We are all chickens - except some of us still have our heads attached!