I have been using Powerdirector 10 for about 5 months now with no problems, however I went to produce a short video shot in HD using a Gopro camera, producing in mpeg 4 the other day and it said 'HW encode error'. It said this when trying to produce in other formats too. So I updated my Powerdirector and it is now running on build 2231. This has still not solved the problem though. When I go to produce the video in mpeg 4 it does not say the HW encode error anymore, however it does not produce at all and gets frozen. I managed to produce it using Windows media video and it worked on this format.
Due to the problem still being there I installed another update which it said was available and after this Pqwerdirector wouldn't even open. It freezes at the start up screen and has to shut down.
So I restored my computer before I did that last update and it now opens, but i am back to he same problem where it says HW encode error. I am not sure why it does this as it has been working fine for ages now.
I am using Windows 8.
The build of the programme is 2231.
SR number: VDE120823-04
Any help will be appreciated.
Thanks