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DVD BURN FAILS - ANYONE HAVE A SOLUTION
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
As far as "Carl" goes, I was polite when calling him a Gentleman, I said Tex with no puns intended.

He must not have a problem with it as he did not respond to it, you did.


I did not respond because I do not think you deserve a reply to your attitude.

I am done with this thread. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

Forrester [Avatar]
Newbie Joined: Dec 15, 2008 13:38 Messages: 9 Offline
[Post New]
Hi guys,

I am embarrassed to tell you this, But I finally figured it out.

The young lady that works in our editing room took it upon herself to create a custom menu. I did see the custom menu that she created right off the bat and told her, "nice job". Then after messing with this thing over and over again I finally decided to redo the entire slideshow myself and at the create disc section I used a preset menu that comes with the software and it created the file and burned the DVD.

I am truly sorry for letting this under my skin, which by the way is not normal for me, but I am so, so busy that I just got worked up about it. This client has been waiting 4 weeks on her disc, also if a funeral home calls I have like 24 hrs to produce that slideshow while having to scan most of those images. I was just getting a little bit anxious.

The pressure got to me!

You guys were too kindby not cussing me out on here.

I know, I'm a JERK! You guys have all rights to call me anything you want to at this point.

Mike

This message was edited 1 time. Last update was at Jan 29. 2011 16:28

VINCENT22222222222222222 [Avatar]
Newbie Joined: Feb 01, 2011 07:10 Messages: 1 Offline
[Post New]
I got it.
Make a new folder in your documents and call it power director.

open power director program.

Look under preferences>export directory and click on browse and redirect the export directory to your new folder.

Do the same with the import directory.

REMEMBER. after successfully burning DVD open both folders and delete the files within.

I think the existing files stop any new movies to be burnt. This is why it does work or it doesn't.

good luck.

[Post New]
i've recently been having these same problems turning long (movie length videos) into dvd's, kept getting authoring-1% completed but nothing more until the "burn failed" message. btw my cpu was running at 100% for the hour or so that i waited, but making no sound. dont know how healthy that is. anyways, i tried just for kicks making a 5 minute video with a custom dvd menu and it worked fine. went back to do a long one and burn failed. after seeing VINCENT22222222222222222's last post i (didnt quite do what he recommended) went in to my documents then the cyberlink folder-powerdirector etc. and deleted all my old dvd menus/profiles and everything, went back to pd and went straight to the create disc menu, uploaded a long vid and used a standard menu. worked fine. i'm gonna do some more troubleshooting to figure out which of my actions really made the difference, and if success continues. hopefully just doing an occasional history cleanup will do the job.

This message was edited 1 time. Last update was at Mar 08. 2011 09:22

Windows 7-64bit
amd Athlon II x2 250 processor 3.00 ghz
5gb ram
ati radeon hd 4200
media suite 9ultra
power director 8 ultra 8.00.3327
LMT [Avatar]
Newbie Joined: Mar 08, 2011 23:28 Messages: 3 Offline
[Post New]
I just upgraded to PD 8.0 and intermittently this message comes up when I am attempting to burn a DVD. It always appears while it is authoring.

Burning unsuccessful
Description:
(1) The DVD-Video folder doesn't conform to DVD-Video Spec's requirement.

Any idea what this means and/or how to resolve this issue?

Thank you in advance for any advice.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
Burning unsuccessful
Description:
(1) The DVD-Video folder doesn't conform to DVD-Video Spec's requirement.


That message could mean that you chose the wrong disk in disk preferences in the PD Create Disk Module.

Have you tried just burning a DVD folder and not Burn Disk?

If you burn a DVD folder, you save coasters and you can see the structure that is created. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

[Post New]
i agree, even if you chose the right type of disc you may have the wrong size or something i.e. picked 8.5gb when your disc is 4.7gb. i'm not sure but maybe the recording format would make a difference if you chose 4:3 but your project is 16:9 etc Windows 7-64bit
amd Athlon II x2 250 processor 3.00 ghz
5gb ram
ati radeon hd 4200
media suite 9ultra
power director 8 ultra 8.00.3327
LMT [Avatar]
Newbie Joined: Mar 08, 2011 23:28 Messages: 3 Offline
[Post New]
Thank you both for your suggestions.

It is the strangest problem.

Sometimes a DVD will burn and other times I get the error message. I am using the same spindle of DVD's and not changing the setting between burns. It seems that closing down and restarting the computer helps but does not always guarantee it will work.

I tried burning the files to a folder, then using another program to burn to DVD. That worked a little better but even then there was a problem - sometimes only a part of the files burned to the folder so I could not make the DVD.

I did not have any problem burning straight to DVD until I upgraded from the factory installed version to 8.0 a week ago. It worked fine for the first few DVD's but then I ran into this problem by Day 3.

Do either of you know where the temp files are stored while it is burning? Maybe I need to occasionally clear it out?

Thank you. Any suggestions are appreciated.
[Post New]
hmm, i've occasionally had random problems like that too. lately i've been just clearing out my old custom menus etc. which are stored in "documents/cyberlink/custom menus". i deleted mine an hour ago so i cant say the particular folder names in there, just look around in there for custom stuff to clear out. These are not temp files though! so dont clear it unless you're sure you dont need it.
also within the main documents folder there may also be project data with jibberish names .tmp. i've never had a problem clearing those out.-see pic

Anyways doing these things occasionally seems to be working for me, but it may be risky so dont blame me if you accidentally delete stuff the you still need

p.s. as you'll hear a thousand times in this forum, maybe uninstall/reinstall. if you do, i recommend removing absolutely any trace of the old stuff then reinstall rather than letting the installation program do the replacing. but again, at your own risk
[Thumb - temp files.JPG]
 Filename
temp files.JPG
[Disk]
 Description
tmp files
 Filesize
18 Kbytes
 Downloaded:
544 time(s)
Windows 7-64bit
amd Athlon II x2 250 processor 3.00 ghz
5gb ram
ati radeon hd 4200
media suite 9ultra
power director 8 ultra 8.00.3327
LMT [Avatar]
Newbie Joined: Mar 08, 2011 23:28 Messages: 3 Offline
[Post New]
I wanted to thank everyone for their suggestions regarding my burn to DVD problem.

After my first two posts, the issue continued to get worse. I could not burn any DVD's by the end of the week.

In desperation, I found a video converter program that took all my video clips (MPEG4, high def) and converted them into a single MPEG2 file. There was not a noticeable loss in quality and to my surprise, it seems to have worked. I have edited and burned several DVD's since then with no error notices.

I just wanted to share that in case it is a viable solution for someone else.
[Post New]
A new user to PD8 and I am really like the features. I too though have not been successful at burning a DVD yet where I consistently get a pop up from PD that says:

"Power Director - Burning unsuccessful. Possible cause(s): The authoring process is aborted by users. It is cause by that users press the abort button.".

Needless to say I did not touch anything when this occurred after several failed attempts. This consistently occurs about 89% of the way through burning and is independent of using hardware acceleration or not. As some of the previous posts suggested I did try writing to the hard drive which does work. I also started with a clean boot and nothing else running each time I tried to create the DVD. Keeping to a very vanilla setup for my first production, my file is two MPEG files which are about 3.5G total. I only have 10 chapters and no special effects or other enhancements because as I said, I am a new user.

I have a Windows 7 64 bit home edition with an I7 processor, 4G memory, an ATI Mobility Radeon HD 5730 video, and Blue Ray DVD combo drive. PD8 8.00.2609a

Is there something that needs to be configured or setup with PD8 that I am not aware of? Appreciate any help offered.
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
Zoner,

Do you have virus scanning software running?

If so, either give Powerdirector exclusive access or turn off the virus scan.

Also be sure Powerdirector is running as Administrator. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

[Post New]
Carl312,

Thank you for writing back about my problem. I was not totally certain what you meant about turning off virus scan. I did not have a scan running when I tried and failed writing to the DVDs. My virus scan is timed to run at 3am. However, I do have the anti virus client open monitoring the machine all the time. It is the latest version of AVG. If you want me to try it with the anti virus program disabled, I believe there is a way to stop it from running in background. Please note while I was successful getting power director to write to my hard drive, it created media files, not an ISO file. I was not certain how to get Power Director to write an ISO file to the hard drive but if there is, I could also try that.

As for running Power director as Administrator, I only have the one account on my machine and I have admin privileges but I defer to you, is there something additional I need to consider when launching PD to evoke additional privileges to the program? I ask this because some programs I run like CCleaner always are follwed by a pop up that asks me if I want to run the program.

Thanks again for taking the time to help.

Zoner
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
Zoner,

A Virus scanner, even running in the background can interfere with Powerdirector, because Powerdirector is constantly writing to the hard drive while creating the data to burn to disk.
When PD creates a disk folder, it basically writes the data twice. Once in temp file folders, then to the Disk folder.

If Powerdirector is not excluded from the scanner, you could have problems.

Since you are Administrator, you probably don't have to worry about running Powerdirector as Administrator. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

[Post New]
Carl312,

I appreciate the clarification on the AVG. In investigating the best way to disable the anti-virus I decided to disable my internet connection and to completely uninstall the anti-virus software. Then, with a clean boot and absolutely nothing else running, I attempted again to create the DVD using Power Director disk creator without hardware enhancement option. The run failed again at 88% complete with the same error message I had always received:

"Power Director - Burning unsuccessful. Possible cause(s): The authoring process is aborted by users. It is cause by that users press the abort button."

I don’t know if this is a clue but when I tried writing to the hard drive previously instead directly to the DVD disk, the file compliment included
VIDEO_TS = 0 KB (VOB file)
VTS_01_0.BUP = 38KB (BUP file)
VTS_01_0 = 38KB (IFO file)
VTS_01_1 = 1,048,572 KB (VOB file)
VTS_01_2 = 1,048,572 KB (VOB file)
VTS_01_3 = 1,027,694 KB (VOB file)
The software said that the writing was successful but I am now wondering about the 0 KB file size of the VIDEO_TS file.
Thanks again for taking the time to help.
Zoner

Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
VIDEO_TS = 0 KB (VOB file)
It is the Menu, Did you use a menu template?
That file should be more than 0 Bytes.

Do you have any DVD player software on your computer?

Have you tried to play the VOB files?

If you have the codec, Windows Media Player will play the DVD files.

A codec package such as ffmpeg or K-Lite Codec Pack is needed to play the DVD on the computer.

Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

[Post New]
Carl312

Q: VIDEO_TS = 0 KB (VOB file) Did you use a menu template?
A: Yes. It included 10 chapters

Q: It is the Menu, Did you use a menu template?
A: Yes, I used one of the PD8 templates just editing text.

Q: Do you have any DVD player software on your computer?
A: Yes, I have Cyberlink Power DVD 9

Q: Have you tried to play the VOB files?
A: Yes using both Power DVD 9 and VLC they play fine. Not with Windows Media Player but because I have the other tools I don’t really need Media Player.

Note: Per ASUS help desk, I did have to load a codec pack from download.cnet.com called windows 7 codec pack. This was required with the new machine as received in order to get PD8 MPG2 audio to work. Even the sample file that comes with PD8 did not work and so this was the fix.

Appreciate you still trying.

Zoner
Carl312
Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline
[Post New]
Are the files you posted left after a unsuccessful burn?

Did you try to play the DVD folder with Cyberlink DVD player 9?
Does the DVD folder play as a DVD (with menu) or you just playing the individual VOB files?

I have another question, can you please post a dxdiag.txt?

Part B
http://forum.cyberlink.com/forum/posts/list/7958.page

I need to know more about your system. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

[Post New]
Quote: Please note while I was successful getting power director to write to my hard drive, it created media files, not an ISO file.

i'm wondering, did you get pd8 in a package that came with powerdvdcopy? if so this program will burn a dvd from those media files. it also has the auto fit function so you can save these folders from your project in high quality and just crunch em for the disc size if need be. not exactly a solution but maybe a fix Windows 7-64bit
amd Athlon II x2 250 processor 3.00 ghz
5gb ram
ati radeon hd 4200
media suite 9ultra
power director 8 ultra 8.00.3327
[Post New]
Carl312

Q: Are the files you posted left after a unsuccessful burn?
A: Yes, this was when I wrote to the hard drive and the burn pop up indicated a sucessful operation.

Q: Did you try to play the DVD folder with Cyberlink DVD player 9?
A: Yes and it did not work.

Q: Does the DVD folder play as a DVD (with menu) or you just playing the individual VOB files?
A: Tried the folder to get the DVD menu up but as you indicated to me, with the VIDEO_TS = 0 KB (VOB file) then I assume that is why it did not work. I did try the indivicual VOB files and they do play ok.

I did create the dxdiag.txt file but would prefer sending it to you directly, if that is ok. Please let me know.

Thanks Chris
[Post New]
shthouserat,

My PD8 did not come with powerdvdcopy, so I am dependent on PD8 to write the DVDs. I also have a problem where the VIDEO_TS = 0 KB (VOB file). Don't know why it is coming up as 0 KB because I tried several defaults with different video clips including the included sample only. No sucess though. Thanks for the idea though.

Zoner
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