Problem: When I try to import a video file produced in PD 10, the following message pops up. " The frame rate of the file you imported (23.976 FPS) does not match with current project frame rate setting (29.97 FPS), so the quality may be downgraded. It is highly recommended that you use only video clips with the same frame rate in a project."
The file was produced in Power Director 10 and the properties show that the file is actually 29 FPS. I don't have any other clips in the in the library or on the timeline. It's a brand new production. No hardware changes.
Anyone know if this is a known issue and if the program will actually read the file correctly or will it degrade the quality?
I've got a support ticket in, but I need to know before my 30 day return runs out. I really like the new version, but I might have to rollback until they get the bugs fixed. I've got a lot of video to edit and not a lot of time to put up with bugs.
Any advice, please? Thanks in advance.