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can't install powerdvd because of a ms c++ security update  XML
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sandtrox11

Newbie

Joined: 20/08/2012 07:17:32
Messages: 3
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Hi
I have just bought powerdvd 12 for my computer in order to play blu-ray discs on my computer.
But when I try to install it, it says that when it's trying to install a security update for "Microsoft
Visual C++ 2005 Service Pack 1 Redistributable Packege x86" it fails.
I have tried to install ms visual c++ 2005 sp1 rp x86 but that doesn't work (install it that is).

I don't know what to do! Can someone please help!
And sorry for my bad english, I'm still new at this
stevek

Senior Contributor

Joined: 25/01/2011 09:18:57
Messages: 2380
Location: Hou, Tx
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What do you mean by "fail"? are you getting any fail error messages?

Have you tried to install the package with your anti-virus OFF or disabled? Are you connected to the Internet when you try to install?

What operating system are you using? Are you getting any message about UAC - User Account Control?

This message was edited 1 time. Last update was at 21/08/2012 05:31:42


Anything I post unless stated with a reference is my personal opinion.
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sandtrox11

Newbie

Joined: 20/08/2012 07:17:32
Messages: 3
Offline

stevek wrote:What do you mean by "fail"? are you getting any fail error messages?

Have you tried to install the package with your anti-virus OFF or disabled? Are you connected to the Internet when you try to install?

What operating system are you using? Are you getting any message about UAC - User Account Control?


Well when it the installation comes to point where it needs to do something with c++ this is the message I get:
"The process cannot continue because the (Microsoft Visual C++ 2005 Service Pack 1 Redistributable
Package ATL Security Update(x86)) install was unsuccessful. Please contact Microsoft technical support
for assistance. The installation will now abort."

I have checked online on how to deal with this but I found no easy (that I could understand) way to deal
with it.

And yes, I have tried to install it with my anti-virus off (I use Trend Micro) but it still doesn't work.

I'm using a Windows 7 Home Premium 64-bit OS and no, I do not get any message about UAC.
And I have tried to run it as admin but no luck there either.

Any idea whats wrong?
sandtrox11

Newbie

Joined: 20/08/2012 07:17:32
Messages: 3
Offline

I fixed it apparently I had to change the name of a folder in the regedit: "F942F94....." to "-F942F94....." THEN install ms visual
C++ sp1 redistributable package x86 and THEN run the installer to powerdvd 12. So problem solved
 
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