I first wanted to purchase PowerDVD 12 since it's the only easy-to-use BluRay player available for Windows 7 therefore I've downloaded the 30-day trial version from your website.
Unfortunately it turns out that every time I try loading BD I've instantly got the same error:
Code 80040111: ClassFactory cannot supply requested class
I'm using a brand new computer with Windows 7 Ultimate 64-bit SP1 and a LG CH10LS20 as DVD/BD player. Everything may be up-to-date as far as I know. I've tested it with different BD which I knew they work, the DVDs seems to work fine though.
I'm guessing I may require a missing installation on my new computer but couldn't figure out yet.
Btw: I'm a software engineer so I don't mind making some odd stuffs in cmd to give you further logs.
Thanks!