v.12 Ultra Doesn't Like DivX Player Installed

This message was edited 2 times. Last update was at 11/02/2012 22:38:34

I'm hoping an update comes out fast that makes this player work. Was extremely disappointed that DIVX & Xvid files that played fine in version 11 no longer work -- and even more so when I tried my to play my first Blueray disc, one that I'd started watching in version 11 and discovered it doesn't work in version 12. Wasn't expecting this to happen at all, and have uninstalled version 11 -- should've kept it

The disc is Mysteries of Lisbon, attached is a screenshot of what happens when I try to play it.

[UPDATE 2/11/12]

I read in another topic that uninstalling DivX-branded player software solved issues with playing back of XviD and DivX files. I was suprised to find that doing so also solved the compatibility issue with BD playback, the disc that played in v.11 now also plays in v.12. It even resumed where I left off when v.11 was installed.

Kind of klunky for standard DivX install to interfere with system funcitonality (unless maybe the product was beta), seems a couple patches away from being ready for release -- after which it'll be a great improvement on v.11

Hi,

no problems with XviD and DivX here - please check the PowerDVD 12 must have read thread.

I'am afraid that your issue is specific to your platform and not related to PDVD 12 in general.

br
Michael

Other users are experiencing the same issue and are writing about it in other threads.

It would be better if Cyberlink adopted a more helpful attitude towards it's users.

Hi,

we are in contact with those users already.

the DivX and XviD files I use here are all fine and playback without problem.

br
Michael

If you're "in contact with those users already" then it's apparent there are compatibility issues with DivX and XviD files in general, not to mention blueray discs. As I said, files that previously played fine in version 11 don't work in version 12. Again, a disc I'd started in version 11 won't play in version 12, the screenshot in my posting above.

If you only have files that are working, you need to try some more -- there is obviously an issue with the software.

Please refer to the known issue list:
http://forum.cyberlink.com/forum/posts/list/21460.page

This message was edited 3 times. Last update was at 05/02/2012 01:35:34

Great -- can't wait to use it, much prefer the new UI.

Great the way it interfaces with my YouTube login -- though I noticed at 720p the audio is out of sync. The same videos at the YouTube web version play fine.

Probably, I can give a solution of this problem.I have Power DVD 12 Ultra on my desktop and notebook. My notebook's power dvd 12 working perfect without any problem, but on my desktop I cannot play divx and avi files. I did try investigate why? I found my desktop have DiviX Plus v.8 software, but my notebook doesn"t. I uninstalled DiviX 8 Plus software from my desktop and....
Power DVD 12 Ultra began to work on my desktop perfect. Right now I can play any AVI and DiviX files on my desktop by using Power dvd12. I will be glad if it will help somebody else.

I have 2 computer ( notebook) , they are 32 bit and other 64 bit. For 32 bit, Dvd 12 run very well and it plays well with all files format ( avi, divx...) but for 64 bit, DVD 12 don't work with AVI. iI install DivX Plus to both of these computer. Ater computer 64 bit ( DVD 12 don't work with AVI), I try to uninstall DIVx Plus, then now DVD 12 work very well with AVI. Then I try to install DivX plus one more time to computer 64 bit, OOOOOO, DVD 12 can't play AVI. I think maybe have something wrong between DVD 12 AND DivX Plus program, I decide open Div and uninstall DIVX CODEC CODING and keep 3 parts other , they are : DIVX PLAYER, DIVX CONVERTER....and other ( I am soory I forgot...), then reboot computer and open DVD 12 TO PLAY AVI files. Oh my God, now DVD 12 works well with AVI files with no problem. You can try this one if you have the same probem as my case. Sorry, my english is not well. Forgive me.......

Mine is a 64 bit Windows 7 laptop -- wonder if the 64 bit OS is the issue -- whatever it is, it doesn't seem to be of concern to Cyberlink

Wow... my both laptop computer are windows 7 Ultimate, as my case, computer 32 bit run no porblem with DVD 12 and DivX, BUT FOR 64 bit ( my computer DELL XPS L702 ) DVD 12 runs with problems with DivX installed. I try and my problem now is solved since I uninstall DivX codec coding.