Information as requested.
PowerDVD full Version: 12.0.1312.54
PowerDVD SR Number DVD110722.02
PowerDVD TR Number TR20118.044
Operating System Windows 7 Ultimate x64 Bit Version
I have full administrator rights
MY PowerDVD is a Retail product
Used DVI via a NVIDIA GeForce GTX 580 using version 285.62 drivers
Used Audio device: Creative SB X-Fi Titanium Fatality champion series.
Used Audio device driver version 2.17.0008.
The Audio setting in PowerDVD and in OS 6 speaker
Used ODD drive (full model name and Firmware Version)
1. LG HL DT ST BR RH BH10Ls30 firmware 1.01
2. Sony DDU16815 fireware 1.06
Used Display(s) Iiyama E2607WS times 2
Which kind of display connection DVI
Whcih Display refresh rate do you use while Playback 50
I am using dual monitor environment
I am using extended mode
(3D only) Please provide detail info about 3D setting in PowerDVD N/A
What kind of Antivirus SW are you using: Microsoft security essentials
Which Internet Browser Software is installed Explorer version 9
Do you use virtual ODD (e.g Daemon Tools)no
The detailed issue description
While watching a move PowerDVD stops working and gives me an 0102 error.
Filename |
DxDiag.txt |
|
Description |
|
Filesize |
48 Kbytes
|
Downloaded: |
891 time(s) |