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Burning Error:eEB020BE4  XML
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kerrye62

Newbie

Joined: 04/01/2011 02:48:09
Messages: 3
Location: Australia
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Hi all,
When I am trying to burn to disc I get error:eEB020BE4
Power Director does the authoring but when the burn process starts I get the error. Very frustrating as I have been trying to burn this project for a month now. I am using Power Director 9 on w7 64bit
Thanks for any help

This message was edited 1 time. Last update was at 29/07/2011 17:09:01

ClancM

Senior Member

Joined: 26/05/2011 19:19:46
Messages: 175
Location: New York
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kerrye62 wrote:Hi all,
When I am trying to burn to disc I get error:eEB020BE4


What else does the error message say. It might be easier to attach an image.

Here's How:
http://forum.cyberlink.com/forum/posts/list/7958.page
Part E ^
BarryTheCrab

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Joined: 06/11/2008 19:18:48
Messages: 3927
Location: North Attleboro, MA, USA
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http://forum.cyberlink.com/forum/jforum.page?module=search&action=search&search_keywords=eEB020BE4+&match_type=all&search_forum=67&sort_by=relevance

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kerrye62

Newbie

Joined: 04/01/2011 02:48:09
Messages: 3
Location: Australia
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information request to diagnose burning error
[Thumb - screen shot.jpg]
 Filename screen shot.jpg [Disk] Download
 Description screen shot
 Filesize 83 Kbytes
 Downloaded:  162 time(s)

 Filename DxDiag32kerrye62.txt [Disk] Download
 Description dxdiag 32
 Filesize 35 Kbytes
 Downloaded:  77 time(s)

 Filename DxDiag64kerrye62.txt [Disk] Download
 Description dxdiag 64
 Filesize 34 Kbytes
 Downloaded:  66 time(s)

FredB

Senior Contributor

Joined: 15/09/2008 18:14:43
Messages: 1316
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kerrye62;
As Barry noted, this error has been around for some time. There are at least a couple of things that cause it (like content larger than space on disk, PD9 burn speed set to DVD maximum.which is higher than media capability, etc.) however, I have a few things you should attend to, that might help:

1. Something is wrong with your DVD drivers in Windows 7. Drivers should NEVER be "0 bytes". This is from your DXDIAG:
Drive: E:
Model: PIONEER DVD-RW DVR-216 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

You can try using DEVICE MANAGER to uninstall, then scan for hardware changes to see if it finds a good driver. Or install Service Pack 1 for Windows 7.

2. Please update your Video Drivers. Many things related to PD9 are affected by the driver version (yes...even burning). Get the current WHQL release 275.33.. but be aware a new one is due soon, so go back in a week and look for another one:
http://www.nvidia.com/Download/index.aspx?lang=en-us

3. Are you running the latest PD9 build ? Click on the word POWERDIRECTOR in the upper right of the program (My build is PowerDirector Ultra64 9.0.0.2930). If not, click on "downloads, software updates" from the menu at the top of this page.

kerrye62

Newbie

Joined: 04/01/2011 02:48:09
Messages: 3
Location: Australia
Offline

Thanks FredB,
I have followed your instructions and I am downloading w7 service pack 1, also updating video drivers and will go back to get newest version next week, I am running latest PD9 build so will see how all this goes. Will let you know
Thanks for help
 
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