Some blu ray discs which worked perfectly before are now unplayable, I get the following message :
"Cyberlink can't read this disc because it is corrupted"
PowerDVD full Version : yes
PowerDVD SR Number : DVD110429-02
Patches applied : CyberLink.OEM_RiTA10_v351_DVD101224-03.exe and CyberLink.4105(D)(Patch)_DVD110429-02.exe
Operating System (including x86 or x64 Bit Version) : Windows 7 64 bits
Do you use administrator or restricted user account? : admin
Is your PowerDVD a Retail product or bundles with HW? : bundle with HW ( Asus optical drive see DXDiag for more info )
Used VGA
Used VGA driver version : see DXdiag
Used Audio device : see DXdiag
Used Audio device driver version : see DXdiag
The Audio setting in PowerDVD and in OS (default devices) : yes
Used ODD drive (full model name and Firmware Version) : ASUS SBC-06D1S-U USB / Firmware : can't find it but Asus has no update for my ODD.
Do you use Amplifier (Model/connection) : no
Used Display(s) : Prolite B2712HDS
Which kind of display connection (HDMI/DisplayPort/VGA/DVI) : HDMI
Which display refresh rate do you use while Playback (24/25/50/60/120/...) : 60
Are you using single or dual monitor environment : single
What kind of Antivirus SW are you using? : Microsoft Security essential
What is your default Internet Browser? : Opera
The detailed issue description : Some blu ray discs which worked perfectly before are now unplayable, I get the following message :
"Cyberlink can't read this disc because it is corrupted"
Does the issue happen in Classic mode or CinemMode (MCE-Plug-In) or both? : both
I have uninstalled Power DvD9, cleaned the registry and reinstall and patch again : same issue
Filename | DxDiag.txt |
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Description | DXdiag |
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Filesize |
35 Kbytes
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Downloaded: | 278 time(s) |
Filename | DEBUG_CLDetect_XAVIER-PC_2011_07_10_17_33_17.html |
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Description | ||
Filesize |
14 Kbytes
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Downloaded: | 338 time(s) |
This message was edited 2 times. Last update was at Jul 10. 2011 11:35