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Have not Receive full version after sending feedback
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monochromefish
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Newbie Private Message Joined: Jun 30, 2011 23:36 Messages: 2 Offline
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I sent the beta feedback form way before Jun. 20 and I still haven't got the free license!
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Prime7
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Member Private Message Joined: Jul 21, 2006 09:05 Messages: 91 Offline
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Hi monochromefish,
Did you check your spam box? Some email providers could accidentally treats our email address/content as spam.
Can you pls provide your email and name that you use to submit the survey form? I'll check that.

Regards,
Brandon
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Rick
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Newbie Private Message Joined: Jul 01, 2011 09:01 Messages: 2 Offline
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I have not received a key either after submitting feedback before 6/20.
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Prime7
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Member Private Message Joined: Jul 21, 2006 09:05 Messages: 91 Offline
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Hi Rick,
Brandon - CyberLink wrote:
Did you check your spam box? Some email providers could accidentally treats our email address/content as spam.
Can you pls provide your email and name that you use to submit the survey form? I'll check that.


Regards,
Brandon
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Chad-46
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Newbie Private Message Joined: Jul 01, 2011 09:52 Messages: 1 Offline
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Brandon. I have not received mine either. I did receive the feedback form and submitted it on June 15th. I also got a thank you for participating email, but nothing else. I have checked my spam and it was not there. Who can I contact about it? Thanks.
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monochromefish
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Newbie Private Message Joined: Jun 30, 2011 23:36 Messages: 2 Offline
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I found the mail in my spam box. Thanks.
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Rick
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Newbie Private Message Joined: Jul 01, 2011 09:01 Messages: 2 Offline
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Yeah, there was no email in my spam box. I got the initial emails in my regular inbox and I was able to submit the feedback form without problem.
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Prime7
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Member Private Message Joined: Jul 21, 2006 09:05 Messages: 91 Offline
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Hi Rick and Chad-46,
Please send me the name and email that you use to submit your survey. I cannot do anything without them. As long as your survey submission is earlier than Jun 20, you will be eligible, but info first.

Regards,
Brandon
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ARPhot1
Newbie Private Message Joined: Jul 03, 2011 07:24 Messages: 1 Offline
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As well, so did I. I even got the confirmation email and have been diligently checking my spam. Nothing there and the original emails have all gone straight to my inbox. I will PM you my info. Thanks, Kirk
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Prime7
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Member Private Message Joined: Jul 21, 2006 09:05 Messages: 91 Offline
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Hi All,
I've sent free copy with dedicated CDKEY via PM to those of you who provided me with your name and email, also the evidence of valid survey submission. You have your copy and have fun.

If you did not receive your copy and CDKEY from me, please help provide your survey submission copy (with time stamp) and I'll help.

For those who are still wondering why you haven't received your copy, please provide me with the needed info and I'll help.

Regards,
Brandon
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LittleMike
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Newbie Private Message Joined: Jul 07, 2011 23:06 Messages: 2 Offline
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I know this is an old thread, but I never received my download link either. I submitted a ticket to technical support just a little while ago with all the pertinent information.
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MrBRules1
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Newbie Private Message Joined: Jul 12, 2011 21:16 Messages: 2 Offline
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I have had the same experience, and I submitted everything before 6/20/2011. How come no one has contacted me with the download link for the full version. Surely you weren't just pullin my leg Rev Brown
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LittleMike
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Newbie Private Message Joined: Jul 07, 2011 23:06 Messages: 2 Offline
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[quote=MrBRules1]I have had the same experience, and I submitted everything before 6/20/2011. How come no one has contacted me with the download link for the full version. Surely you weren't just pullin my leg[/quote]

Put in a support request. They took care of me within 24 hours. I'm all set with the full version now.
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MrBRules1
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Newbie Private Message Joined: Jul 12, 2011 21:16 Messages: 2 Offline
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Thanks you kept your word and you did it in a matter of minutes. I am even more impressed thank you again Rev Brown
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Giseli
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Newbie Private Message Joined: Jul 21, 2011 08:21 Messages: 1 Offline
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I did not received any e-mail either. I submitted my feedback before 6/20 and I have the email that Cyberlink sent me telling me I would be receiving an email with the official release version for free by June 30th, 2011.
I just checked my SPAM box. There's nothing there.
Can you help me?
Thanks
Giseli F.

This message was edited 1 time. Last update was at Jul 21. 2011 08:33

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