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Have not Receive full version after sending feedback  XML
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monochromefish

Newbie

Joined: 30/06/2011 20:36:54
Messages: 2
Offline

I sent the beta feedback form way before Jun. 20 and I still haven't got the free license!
Prime7

Member

Joined: 21/07/2006 06:05:00
Messages: 91
Offline

Hi monochromefish,
Did you check your spam box? Some email providers could accidentally treats our email address/content as spam.
Can you pls provide your email and name that you use to submit the survey form? I'll check that.

Regards,
Brandon
[WWW]
Rick

Newbie

Joined: 01/07/2011 06:01:37
Messages: 2
Offline

I have not received a key either after submitting feedback before 6/20.
Prime7

Member

Joined: 21/07/2006 06:05:00
Messages: 91
Offline

Hi Rick,
Brandon - CyberLink wrote:
Did you check your spam box? Some email providers could accidentally treats our email address/content as spam.
Can you pls provide your email and name that you use to submit the survey form? I'll check that.


Regards,
Brandon
[WWW]
Chad-46

Newbie

Joined: 01/07/2011 06:52:54
Messages: 1
Offline

Brandon. I have not received mine either. I did receive the feedback form and submitted it on June 15th. I also got a thank you for participating email, but nothing else. I have checked my spam and it was not there. Who can I contact about it? Thanks.
monochromefish

Newbie

Joined: 30/06/2011 20:36:54
Messages: 2
Offline

I found the mail in my spam box. Thanks.
Rick

Newbie

Joined: 01/07/2011 06:01:37
Messages: 2
Offline

Yeah, there was no email in my spam box. I got the initial emails in my regular inbox and I was able to submit the feedback form without problem.
Prime7

Member

Joined: 21/07/2006 06:05:00
Messages: 91
Offline

Hi Rick and Chad-46,
Please send me the name and email that you use to submit your survey. I cannot do anything without them. As long as your survey submission is earlier than Jun 20, you will be eligible, but info first.

Regards,
Brandon
[WWW]
ARPhot1

Newbie

Joined: 03/07/2011 04:24:03
Messages: 1
Offline

As well, so did I. I even got the confirmation email and have been diligently checking my spam. Nothing there and the original emails have all gone straight to my inbox. I will PM you my info. Thanks, Kirk
Prime7

Member

Joined: 21/07/2006 06:05:00
Messages: 91
Offline

Hi All,
I've sent free copy with dedicated CDKEY via PM to those of you who provided me with your name and email, also the evidence of valid survey submission. You have your copy and have fun.

If you did not receive your copy and CDKEY from me, please help provide your survey submission copy (with time stamp) and I'll help.

For those who are still wondering why you haven't received your copy, please provide me with the needed info and I'll help.

Regards,
Brandon
[WWW]
LittleMike

Newbie

Joined: 07/07/2011 20:06:30
Messages: 2
Offline

I know this is an old thread, but I never received my download link either. I submitted a ticket to technical support just a little while ago with all the pertinent information.
MrBRules1

Newbie

Joined: 12/07/2011 18:16:09
Messages: 2
Offline

I have had the same experience, and I submitted everything before 6/20/2011. How come no one has contacted me with the download link for the full version. Surely you weren't just pullin my leg

Rev Brown
LittleMike

Newbie

Joined: 07/07/2011 20:06:30
Messages: 2
Offline

[quote=MrBRules1]I have had the same experience, and I submitted everything before 6/20/2011. How come no one has contacted me with the download link for the full version. Surely you weren't just pullin my leg[/quote]

Put in a support request. They took care of me within 24 hours. I'm all set with the full version now.
MrBRules1

Newbie

Joined: 12/07/2011 18:16:09
Messages: 2
Offline

Thanks you kept your word and you did it in a matter of minutes. I am even more impressed thank you again

Rev Brown
Giseli

Newbie

Joined: 21/07/2011 05:21:35
Messages: 1
Offline

I did not received any e-mail either. I submitted my feedback before 6/20 and I have the email that Cyberlink sent me telling me I would be receiving an email with the official release version for free by June 30th, 2011.
I just checked my SPAM box. There's nothing there.
Can you help me?
Thanks
Giseli F.

This message was edited 1 time. Last update was at 21/07/2011 05:33:41

Prime7

Member

Joined: 21/07/2006 06:05:00
Messages: 91
Offline

Hi Giseli,
I've sent you your copy. Please check your PM for details.

Regards,
Brandon
[WWW]
jcb46

Newbie

Joined: 21/07/2011 06:51:04
Messages: 3
Location: Montreal, Quebec, canada
Offline

I did not received any e-mail either. I submitted my feedback before 6/20. I was looking with expectation for that email for the full version. I've checked my SPAM box from time to time. There's nothing there. Or I missed with something else...
Could you help me get the full version?
Thanck You
[WWW] aim icon [MSN] [ICQ]
Datar

Newbie

Joined: 21/07/2011 11:10:26
Messages: 2
Offline

I am also waiting for the full version. I also sent an email to CyberLink about it. I participated in the Beta program and sent the feedback before June 20, 2011. I have been checking the e-mails including spam, but haven't seen anything yet. I will appreciate it if you can check my issue.
Prime7

Member

Joined: 21/07/2006 06:05:00
Messages: 91
Offline

Datar & jcb46,
Please read:
Brandon - CyberLink wrote:Please send me the name and email that you use to submit your survey. I cannot do anything without them. As long as your survey submission is earlier than Jun 20, you will be eligible, but info first.


Regards,
Brandon
[WWW]
jcb46

Newbie

Joined: 21/07/2011 06:51:04
Messages: 3
Location: Montreal, Quebec, canada
Offline

My address: jcb46@hotmail.com
And my name: Jean-Claude Blouin
Thank You Brandon,
[WWW] aim icon [MSN] [ICQ]
Prime7

Member

Joined: 21/07/2006 06:05:00
Messages: 91
Offline

Jean,
I've PM'd you the details.

Regars,
Brandon
[WWW]
jcb46

Newbie

Joined: 21/07/2011 06:51:04
Messages: 3
Location: Montreal, Quebec, canada
Offline

Thank You Brandon,
Now I'm searching where to put that number.
Jc
[WWW] aim icon [MSN] [ICQ]
Prime7

Member

Joined: 21/07/2006 06:05:00
Messages: 91
Offline

Datar,
Please check your PM box. All details are there.

Regards,
Brandon
[WWW]
Datar

Newbie

Joined: 21/07/2011 11:10:26
Messages: 2
Offline

Thank you for the prompt response, Brandon! I got the link!
Bentrider

Newbie

Joined: 14/06/2011 21:53:59
Messages: 1
Location: Atlanta, GA
Offline

Brandon, I am yet one more who somehow missed the upgrade information from the Beta. I will PM you Name and Email.
 
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