Blu-ray disc not supported.

mikelynas

Newbie Joined: Jan 18, 2011 21:04 Messages: 10 Offline

Solved by

Jun 05, 2011 17:19

I have a blu-ray burner on a new pc (PLDS DVDRWBD DH012E3SDD12). When I try to burn a blu-ray disc with PD9 I get an error message "This disc type not supported." I'm using a blank 25 GB disc from Verbatim 6x. In my burn settings I have
recording speed to 3. Disc info reads that "This disc is blank." I've updated PD9 to the most recent build.

I would appreciate any help/suggestions in this matter.

Thanks,
-Mike

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Jun 05, 2011 17:22

What version of PD, Deluxe or Ultra64? Deluxe does not support BD buring.

Jeff

mikelynas

Newbie Joined: Jan 18, 2011 21:04 Messages: 10 Offline

Jun 05, 2011 17:24

Ultra 64

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Jun 05, 2011 17:48

Describe your steps and include a snapshot of the Create Disc window so we can see what you are doing and maybe we can see something.

Jeff

mikelynas

Newbie Joined: Jan 18, 2011 21:04 Messages: 10 Offline

Jun 05, 2011 18:19

At the create disc window I selected the files to burn to disc. I previewed it. I selected the blu-ray disc selection (25 GB), then I selected burn. The first time I selected the burn speed from 8 to 3 (only selections available). The the selections changed to 8 and 4. Tried a third time and now the only selection available is 2 speed.

The format and quality settings are H.264 and HD 1940x1080 respectively.

-Mike


Filename	Disk type not supported..JPG	Download
Description
Filesize	15 Kbytes
Downloaded:	317 time(s)


Filename	Burn Settings.JPG	Download
Description
Filesize	25 Kbytes
Downloaded:	318 time(s)


Filename	Create disc window.JPG	Download
Description
Filesize	173 Kbytes
Downloaded:	346 time(s)

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Jun 05, 2011 19:46

Sorry to ask a stupid question, are you sure it's a BD burner? I have not been real successfully finding detailed specs on your optic drive. From what I find it would appear it might be a PLDS DH-12E3S which I find is only a BD-ROM device, i.e. it can play BD's but not write them.

Jeff

mikelynas

Newbie Joined: Jan 18, 2011 21:04 Messages: 10 Offline

Jun 05, 2011 20:29

I checked and you're absolutely correct, it is read only BD. I just bought the system from Dell and I thought I had selected a BD burner but either I didn't or they got the configuration wrong. I'll have to check.

Anyway, I really appreciate your help and your quick replies.

-Mike