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Blu-ray disc not supported.  XML
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mikelynas

Newbie

Joined: 18/01/2011 18:04:50
Messages: 10
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I have a blu-ray burner on a new pc (PLDS DVDRWBD DH012E3SDD12). When I try to burn a blu-ray disc with PD9 I get an error message "This disc type not supported." I'm using a blank 25 GB disc from Verbatim 6x. In my burn settings I have
recording speed to 3. Disc info reads that "This disc is blank." I've updated PD9 to the most recent build.

I would appreciate any help/suggestions in this matter.

Thanks,
-Mike
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JL_JL

Senior Contributor

Joined: 01/10/2006 17:01:27
Messages: 1747
Location: Arizona, USA
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What version of PD, Deluxe or Ultra64? Deluxe does not support BD buring.

Jeff
mikelynas

Newbie

Joined: 18/01/2011 18:04:50
Messages: 10
Offline

Ultra 64
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JL_JL

Senior Contributor

Joined: 01/10/2006 17:01:27
Messages: 1747
Location: Arizona, USA
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Describe your steps and include a snapshot of the Create Disc window so we can see what you are doing and maybe we can see something.

Jeff
mikelynas

Newbie

Joined: 18/01/2011 18:04:50
Messages: 10
Offline

At the create disc window I selected the files to burn to disc. I previewed it. I selected the blu-ray disc selection (25 GB), then I selected burn. The first time I selected the burn speed from 8 to 3 (only selections available). The the selections changed to 8 and 4. Tried a third time and now the only selection available is 2 speed.

The format and quality settings are H.264 and HD 1940x1080 respectively.

-Mike
[Thumb - Disk type not supported..JPG]
 Filename Disk type not supported..JPG [Disk] Download
 Description
 Filesize 15 Kbytes
 Downloaded:  231 time(s)

[Thumb - Burn Settings.JPG]
 Filename Burn Settings.JPG [Disk] Download
 Description
 Filesize 25 Kbytes
 Downloaded:  221 time(s)

[Thumb - Create disc window.JPG]
 Filename Create disc window.JPG [Disk] Download
 Description
 Filesize 173 Kbytes
 Downloaded:  253 time(s)

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JL_JL

Senior Contributor

Joined: 01/10/2006 17:01:27
Messages: 1747
Location: Arizona, USA
Offline

Sorry to ask a stupid question, are you sure it's a BD burner? I have not been real successfully finding detailed specs on your optic drive. From what I find it would appear it might be a PLDS DH-12E3S which I find is only a BD-ROM device, i.e. it can play BD's but not write them.

Jeff
mikelynas

Newbie

Joined: 18/01/2011 18:04:50
Messages: 10
Offline

I checked and you're absolutely correct, it is read only BD. I just bought the system from Dell and I thought I had selected a BD burner but either I didn't or they got the configuration wrong. I'll have to check.

Anyway, I really appreciate your help and your quick replies.

-Mike
[Email]
 
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