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IMPORTANT INFO: How to apply for new PowerDVD activation key  XML
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CyberLink-Michael

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Joined: 18/04/2007 01:05:48
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Location: Europe
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Hello,

because we had some questions about this recently, please let me post some tipps to you.

[Problem]
PowerDVD 9/10 shows message that the CD-KEY you used is used too many times and can not activate your PowerDVD

[Solution]
- Contact our customer support team: https://membership.cyberlink.com/prog/support/cs/service/technical-support.do (you must been registered and logged in to have access to the technical support)
- Please fill in all the asked questions

For Online purchase:
- Please attach a copy of your purchasing order and confirmation as a proof of purchase (this is important step so we can check your order)

For Box owners:
- Please attach a photo/scan of your invoice
- please attach a photo/scan of the CD sleeve with the CD-Key visible


It may take a few days until the support team is providing a new key to you after they checked the proof of purchase.
The Support team can only provide new keys to users owning a legal copy of PowerDVD - thanks for your understanding.

Br
Michael

This message was edited 4 times. Last update was at 05/02/2011 06:29:34


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