It played all of my movies fine (ran through all of them just to test various features and make sure all were supported by PowerDVD). I continued to watch movies most of the day while doing other work on the computer. No issues arose other than a weird sound issue during the opening titles on season 1 of True Blood (only lasted during the opening titles for the disk, played fine throughout the rest of the disk).
The next time I went to watch a movie was about an hour ago (I've spent that whole time googling for a solution to the following issue). When I hit play to start watching the first disk (after testing, does the same for the second disk) of season two of True Blood, it brings up that "first time using" prompt again, only this time it says I have zero changes remaining. It pre-selects region A, as it did the first time, and I choose region A, hit ok, and it starts loading the disk. A few moments later, while the "loading disk" pop-up is still on screen, it brings up the "set region" prompt again. Hit OK again, and it boots me out with a code 800401F9 "internal error." The error text is as follows:
It then boots me to the main PowerDVD screen. Hitting cancel either time the prompt comes up boots me back to the main PowerDVD screen immediately.
I've submitted a ticket, and am awaiting a response. In the meantime, more than 70% of my movie library is now inaccessible to me while using my computer, as my PlayStation 3 is on the other side of my flat. Yet another case of how DRM only affects legitimate customers, as if I weren't using legitimately purchased software, with legitimate, store-bought (or amazon-ordered) disks, this would likely have never been an issue in the first place.
Anyone else run into similar issues? DxDiag report is attached.
Filename | DxDiag.txt |
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Description | ||
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47 Kbytes
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Downloaded: | 334 time(s) |