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YouCam will not uninstall!  XML
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Amanda31092

Newbie

Joined: 18/10/2010 13:17:24
Messages: 2
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I download YouCam about a month ago and my free trial has expired. I don't want to buy the program, I just want to uninstall it. When I go to add/remove programs to remove it, I click on YouCam, click remove, and Installshield Wizard comes up saying "YouCam setup is preparing the Installshield Wizard, which will guide you through the program seyup process. Please wait." And a bar lights up like it is loading something but then nothing happens and the box disappears and YouCam is still downloaded on my computer. This is a big problem for me because to use my other webcam services, it says that I have to open YouCam, but I can't because it has expired. I tried downloading programs that say that they will "clean out your system" and "manually remove programs" but nothing has worked. I am desperate for help right now. I even tried to do a system restore on my computer but it wouldn't let me for some reason. I am stuck with YouCam on my computer and I would really like it gone. Help is greatly appreciated!
CyberLink-Michael

Administrator
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Joined: 18/04/2007 01:05:48
Messages: 7123
Location: Europe
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Hi,
please contact our customer support team - they will assist you

Br
Michael

Technical Support
[WWW]
Amanda31092

Newbie

Joined: 18/10/2010 13:17:24
Messages: 2
Offline

Michael,

I already tried to contact customer service but I can't find a phone number because I have to be a member to receive phone support. Is there any other way to get in contact with the support team or someone from customer service?
CyberLink-Michael

Administrator
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Joined: 18/04/2007 01:05:48
Messages: 7123
Location: Europe
Offline

Hi,
follow the link below my reply - there is an web form for e-mail support

Br
Michael

Technical Support
[WWW]
JEROME

Newbie

Joined: 11/02/2012 17:16:30
Messages: 1
Offline

youcam suport is the pits tryed to get phone support can not get without paying $30
Tyomni

Newbie
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Joined: 12/12/2011 09:31:19
Messages: 50
Offline

If You are bothered by it so much You can go for total uninstaller it completely removes any program You need.
 
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