To help us understand the "full picture" please can you attach a diagnostic file to your next post?

Please also state clearly what version of PowerDirector 8 you have?

Take a screen shot - follow the instructions in PART F and attach it to your reply.

The information requested is simple to provide but is essential for members to be able to offer you support.

Instructions below, Part A, B and F apply.

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You can not pinpoint the issue BUT you can give more detail of content and provide a visual image as well as a diagnostic of your set up. Please note that 3 (x100kb) images/files can be attached to your reply.

http://forum.cyberlink.com/forum/posts/list/7958.page
Subject: PowerDirector - information we request and tasks to carry out.
PART A - name it
PART B - provide it
PART F - use them
PART E - an alternative
PART D - presentation is important

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Dafydd
[Moderator]

Power Director version 8.00.2704

Was trying to capture the screenshot of the error but right I'm unable to. What I did I uninstalled again and this time I removed the user folder from HKEY_LOCAL_MACHINE. Maybe this helped. Do I need any more patches?

Monika,
Thank you for the diagnostic file.

1. For Technical Support please contact:
http://www.cyberlink.com/prog/support/cs/index.do
2. Screen shot would have helped
3. Part D would help. You haven't given any description of the actions, content or useful information of what you're doing in PD.

Dafydd
[Moderator]

I have same problem with PD8 from the day I installed it. PD 7 never had this problem. Perhaps one out of 5 will not crash and burn the DVD.

Here is the same message I get each time.

problem signature:
Problem Event Name: APPCRASH
Application Name: PDR8.exe
Application Version: 8.0.0.1930
Application Timestamp: 4a71b564
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 3c5b8ba4
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Hi Rickster39,

I'm not a techie, and I'm sure one will chime in shortly.
But I did find this (among many others), in a StackHash_fd00 Google search.

http://forums.techarena.in/operating-systems/1275163.htm

You might try to do a good temp files and registry clean with something like C Cleaner (free app), as it appears the StackHash_fd00 error/fault, in your report above, relates to registry entries, if the info found on the net is correct.
Also a good defrag probably wouldn't hurt either.

Might be worth a try while waiting to see what the big boys here have to say.

Click here PDtoots for a collection of PowerDirector Tutorials and Tips

I agree with Carsten aka Cranston.
Dafydd
[Moderator]